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Course 02 · NTW 2026

Expect the Unexpected

Potential Problem Analysis for Events

Identify possible problems before they happen, prepare preventive measures, and plan contingency actions that keep your event on track when things go sideways.

📅 14 Aug 2026 (Fri)🕒 4 HoursHRD Corp Accredited
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Expect the Unexpected
Overview

Summary of the Course

Expect the Unexpected: Potential Problem Analysis for Events is a practical workshop designed to help participants identify, assess and prepare for possible problems before they disrupt an event.

The course introduces a structured Potential Problem Analysis process to help participants recognise likely risks, identify possible causes, assess the potential impact and develop preventive and contingency measures.

The workshop focuses on improving event readiness, reducing avoidable disruption and strengthening decision-making during event implementation.

Details

Programme Format

Standalone, face-to-face, 4-hour physical workshop.

  • ▸Guides participants through a practical Potential Problem Analysis process.
  • ▸Examine realistic event scenarios and identify possible operational, technical, supplier, venue, safety, people and communication-related problems.
  • ▸Develop preventive actions, contingency responses, warning indicators and responsibilities for managing the identified risks.
Who Should Attend

Target Audience

✓Event managers and coordinators
✓Event operations personnel
✓Project and organising committee members
✓Venue and facility personnel
✓Administrative and corporate support staff
✓Supplier and production teams
✓Anyone responsible for event implementation or risk readiness
Course Content

Topics Covered

1Understanding potential problems in events
2Common event-risk areas
3Introduction to Potential Problem Analysis
4Identifying possible problems
5Identifying likely causes
6Assessing probability and impact
7Developing preventive measures
8Preparing contingency actions
9Assigning responsibilities and escalation procedures
10Conducting a Potential Problem Analysis meeting
Learning Outcomes

By the end, you'll be able to

  • ★Identify potential problems across different areas of an event
  • ★Assess the likelihood and possible impact of each problem
  • ★Develop practical preventive measures
  • ★Prepare appropriate contingency actions
  • ★Create a basic Potential Problem Analysis plan
  • ★Improve event preparedness and response
Delivery

Method of Delivery

Face-to-face, interactive and practical learning approach. You'll learn through:

Trainer-led knowledge sharingGroup discussionsScenario analysisPotential Problem Analysis activitiesCase studies and facilitated debriefsPractical worksheets and checklists
Hands-on Activity

Participants will work in groups to analyse an event scenario and develop a preventive and contingency action plan.

Shum FP
Facilitator

Shum FP

Founder of EventsMastery, experienced Event Manager, Learning Facilitator and HRD Corp Accredited Trainer with extensive experience in corporate events, conferences, exhibitions, roadshows and training programmes.

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Free registration through the National Training Week portal.

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Event Planning Made Simple
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